1.Items Sold "As Is":
.All items are sold "as is" without any warranty, either expressed or implied. We provide as much information and imagery as possible for each item, but we encourage bidders to make informed decisions before placing bids.
2.Return Policy:
.No Returns
3.No Pickup Option:
.Please note that we do not offer a pickup option. All items won in the auction will be delivered or shipped as per the following terms.
4.Delivery and Shipping:
.Pickup: We do not offer a pickup option. All items won through the auction will be directly delivered or shipped to the address you provide.
.Free Shipping: Enjoy free shipping on orders over $300.
.Flat Shipping Rates: Our shipping rates are as follows, designed to cover the logistics of delivering your auction wins efficiently to your doorstep:
-London (ON): $6
-Ontario (ON): $20
-Quebec (QC): $30
-Other Provinces: $30-$40
-United States (US): $30-$50
.Heavy and Large Items: Please note that heavy and large items may incur additional shipping charges due to the increased cost of delivery.
.Tracking and Insurance: All shipments outside London include tracking, with the tracking number provided via email. We provide insurance up to a limit of $100; for items exceeding this value, customers must request additional insurance at an extra charge.
.Delivery Times:
-London (ON): Deliveries are made on Tuesday and Wednesday after each auction. Payments must be completed 24 hours before delivery to allow time for processing.
-Outside London: Delivery times are provided by the delivery company.
5.Payment Timeframe:
.Customers have 72 hours from the auction's end to make their payment. Failure to do so will result in the items being returned to our deposit.
6.Liability:
.IOStore and its affiliates are not liable for any injury, damage, or loss incurred in connection with this auction. We recommend customers to opt for insurance for valuable items as we are not responsible for damage or loss during shipping.
7.Auction Participation:
.By placing a bid, you are entering into a binding contract and agree to abide by these terms and conditions.
8.Fees:
H.T/GST: A 13% Harmonized Sales Tax/Goods and Services Tax is applied to the final bid amount, in accordance with local tax regulations.
.Auctioneer Premium: A 15% premium is added to the final bid amount. This fee covers the administrative costs associated with conducting the auction.
.Handling Fee: There is a handling fee of $1 per item, which covers the costs of preparing and processing items for delivery or shipping.
9.Changes to Terms and Conditions:
.We reserve the right to update or alter these terms and conditions at any time. Any such changes will be applicable to all new and ongoing auctions after the date of the change. Customers will be informed of changes via email notification and updates on our website.