TERMS and CONDITIONS
TERMS and CONDITIONS
Description
ATX Auctions SAN MARCOS Terms & Conditions
Terms and Conditions –
By registering for this auction you accept and agree to these terms and conditions.
If this is your first time bidding in our auction, or you’re bidding every week, here is some important information every auction enthusiast should know when bidding in our auction.
Payments: Immediately after the closing of each auction we will process your payment method on file for any lots you have won. This will include a 16% buyer’s premium and state sales tax. You will receive a confirmation email with a copy of your paid invoice. For any cards that fail to process we will send an invoice that can be paid online or in person. Your invoice will come from: af360-noreply@sandhills.com If you do not receive an invoice, please check your junk/spam folder.
HiBid gives you the option to store multiple cards in your profile. When registering for each auction you can select the card you would like charged registering for the auction.
Pickups and Shipping: Items cannot be paid for or picked up until the auction is complete in its entirety. Once the auction has completed, and the invoices have been created you will receive an emailed copy of your invoice and a text message indicating that you are a winning bidder. You will receive this email and text typically one hour after the auction has concluded.
Pick Ups will begin Friday through Saturday from 10:00 AM to 4:00 PM. Saturday is the last day to pickup.
All items that are not picked up by Saturday at the end of the day at 4:00 PM will be considered abandoned and are subject to disposal unless other arrangements have been made. A refund will NOT be issued for abandoned items. All merchandise not removed within 3 days of purchase will be considered abandoned and will be disposed of or resold by ATX Auctions SAN MARCOS, and no refund will be given. DUE to smaler warehousing space we are no longer doing late pickups or holding items. You may make arrangements by emailing cssanmarcos@atxauctions.com or by calling 512-878-9194. You must contact us before 4:00PM on saturday
Refunds will be issued once the item has been physically returned unless told otherwise.
NO SHIPPING. Due to out-of-state consumer fraud, we are no longer shipping items. If you are a new out-of-state customer, we will automatically decline your registration. This auction is for Local or bidders with the ability to pick up their items.
ATX Auctions SAN MARCOS is not responsible for removal. We will assist in transporting your items from inside of the auction house to your vehicle. Due to insurance policies, ATX Auctions SAN MARCOS employees cannot assist in strapping down or securing items that are transported on the outside of the vehicle.
Item Conditions: We do not have control over what inventory is sent to us. Our staff does their best to inspect each item and verify its condition. Not all items can be visually inspected so we do test products for functionality when we are able to do so.
Returns and Refunds: At ATX Auctions we stand by our products. We understand that mistakes happen. Our staff from time to time will miss an important detail when inspecting items. Bid with confidence. We take accountability when we make an error. In the unfortunate circumstance that we do make an error in the listing, we will replace when able and refund when necessary. All items have a 3-day guarantee against misrepresentation or manufacturer defects. Due to this being an auction, we do not return or refund for any other reason. Please ensure that the items you are bidding on are the right size, color, shape, and model you are looking for.
Email/Text: Just like you, we are not fans of junk mail and spam texts. ATX Auctions will not fill your email with junk and text you at the most inconvenient times. We commit to only sending you text messages to remind you that the auction will start to close in one hour and that you are a winner. ATX Auctions emails are few and far between. We will only email newsletters twice a year. By registering for our auction, you agree that we can send you text messages and emails.
STOP/Unsubscribe: Each ATX Auctions location maintains its own text and email list. Phone numbers and emails will only be added to locations that you have registered. If at any time you feel it is too much, reply STOP and you will be removed from the list. If you do not wish to receive messages from a specific location you must unsubscribe from that location. Unsubscribing from a location's text list will only ensure that you do not receive any messages from that location. If you are no longer interested in receiving messages from any ATX Auctions location you must unsubscribe from each one individually.
At any point you wish to be added back on the text list you can text ATXSM
Message and data rates may apply
HiBid emails are not controlled by ATX Auctions. If you would like to no longer receive emails from HiBid you may make adjustments to your notification and communications in your HiBid account.
By excepting these terms and conditions you are giving ATX Auctions SAN MARCOS consent to send emails to your email on file for the following:
Winning Bidder Notifications
Upcoming Auction notifications
24 hour closing notifications
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