Return Policy Guidelines of KR. Brooks Auctions. All guns will have a return policy of three (3) calendar days from the day the item(s) are received by the buyer or delivered to the FFL acting for the buyer. The item may be returned for any reason, but the buyer must notify the seller within the three (3) calendar day inspection period. The buyer must start the return within the next three (3) calendar days to receive a complete refund, less all shipping, transaction fees and FFL charges. Once the firearm has been received by the seller and inspected, the seller will take 3 days also for inspection then a prompt refund within 13 days of receipt. Shipping from the buyer must be started and received by the seller within 12 days of the original return date. The return shipping must be of equal shipping level, including insurance i.e.... Priority, Express, Blue Label etc. The return item MUST be in the same condition as when shipped to the buyer. This is an inspection period only, a gun is not to be fired or disassembled. Sellers written permission is required to allow the buyer to take down a takedown model during the inspection period. Upon the receipt and inspection of the returned gun, the seller agrees to issue a prompt refund after the seller has 3 days to inspect gun and complete the transaction in a total of 13 days. Return fee's for the buyer are, FFL charge $30.00, Handling $10.00 and buyer assumes all shipping charges.
The shipper of the gun or gun part who does not purchase insurance accepts the risk of damage or loss, be it the seller shipping initially or the buyer returning.
ALL LOTS HAVE A CONFIDENTIAL MIN RESERVE AND IS NOT POSTED, WANT TO KNOW WHAT RESERVE IS CALL AUCTIONEER KEN BROOKS OR TEXT HIM AND HE WILL LET YOU KNOW WHAT MIN, RESERVE IS. THIS MUST BE DONE 24 HRS PRIOR TO THE LAST DAY OF AUCTION.
In the event a firearm or other purchase arrives damaged in shipping, the shipper and receiver must cooperate to file a damage claim with the carrier. Typically, the firearm and packing is inspected at the receiver's address. However, the shipper is responsible to file the claim. No action should be taken until the carrier has instructed on how to proceed. Neither shipper nor receiver will impede the claim. Refunds are not contingent upon the claim. In the event the buyer receives a damaged firearm, the seller will not wait for the claim to be processed to issue the buyer a full refund. In the event the firearm is damaged when a buyer is returning a firearm to the seller they will need to proceed with the claim for their refund. If no insurance by the buyer the buyer accepts the lost and will have to file a claim with the shipper.
When the buyer wins he or she will then assume all risk and full responsibility of the lot purchased once ownership has changed. KRB recommends that buyers arrange insurance for all items immediately upon becoming the highest bidder. BUYER?S PREMIUM: A buyers premium will be added to all successful bids and is payable by the buyer as part of the total purchase cost. This is the lowest buyers premium offered, and all bids must be submitted at least 24 hours prior to auction time. (cash/credit) . Buyers premium is non-negotiable. : KRB makes every effort to accurately describe all items offered in its sales. The descriptions and condition reports carry NO guarantee .Manufacturer, model, caliber, serial numbers, barrel length, special features, major restoration, modification, counterfeits, reproductions or major fabrications are disclosed with no guarantee. CONDITION DISCREPANCIES: It is the bidder?s responsibility (present, online, or absentee bidders) to determine by inspection by themselves (or a hired professional) the exact condition of each item prior to bidding on the item. KRB makes every effort to follow. Condition reports are the opinion of KRB and represent NO professional guarantee. BIDDERS RESPONSIBILITIES: It is the bidder?s responsibility to initiate contact with KRB in request for additional information regarding the items. Submit all questions regarding upcoming auction items at least 48 hours prior to the date of auction. KRB will make every effort to answer all submitted questions in a timely manner. prior to purchase and again upon receipt. facility. If bidding via absentee or online, then it is the bidders responsibility to examine the lot immediately upon receipt. If a major discrepancy should be discovered, it is the buyers responsibility to contact us immediately. KRB will not be held responsible for typographical errors or errors of omission. THERE ARE NO GUARANTEE’S covering ammunition's. Guns not picked up after auction close of 30 days will be resold at next auction and no refund,ALSO IF NO FFL FOR OUT OF STATE WINNERS IS PRESENTED WITHIN 3 WEEKS AFTER WINNING ITEMS , ITEMS WILL BE RETURNED TO SELLER AND OR SOLD AT OUR NEXT AUCTION.
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