Auction Terms & Conditions
FEES: All item(s) will incur a 16% Buyers Premium, as well as HST & a $1.00 handling fee.
PAYMENT: Payment for all items is mandatory the following day of receiving your invoice. If you win the bid, we expect payment via PayPal, E-Transfer, Debit or Credit Card. We reserve the right to charge your credit card on file for the total amount stated in the invoice.
If you prefer to pay via e-transfer, please indicate this in the "notes to auctioneer" during registration for the auction.
E-transfers can be sent to glassmountainauctions@gmail.com We have auto-deposit turned on, be sure to include invoice auction # within notes of e-transfer. Once payment clears, we will forward a paid receipt.
SHIPPING INFO: Kindly indicate "shipping required" in the "notes to auctioneer" upon registration. Please note that we cannot provide shipping quotes in advance as they depend on the size, weight, & destination of the item(s). Shipping invoices will be sent out once winning items are packed & weighed
If you fail to indicate your shipping preference during registration, you have 48 hours after the auction to request shipping via email. Please be reminded that the buyer will pay all shipping costs, including return shipping. Should you abandon a shipping order, your credit card on file will be charged & you will be banned from Glass Mountain Auctions.
LOCAL PICKUP: You can pick your items up at 4645 Hwy 17 Spragge, ON. Please call 1-3 days after auction closing 705-992-3703 to arrange your pickup day & time. If you fail to do so, the items will be considered abandoned, & no refund will be issued.
Before leaving the premises, please inspect all items & ensure you have taken everything. You can only collect your items with a paid invoice, so kindly ensure that you have paid before attempting to collect the items. All items must be removed within the specified time, & the purchaser shall bear the expense, liability, & risk of removal. If you are unable to collect your items, kindly refrain from bidding. If you fail to pick up your items, your items will be considered abandoned.
RETURNS: Please be advised that all items are sold without warranty or guarantee. This means some items may be in new & perfect condition, while others may have been previously used, damaged, missing parts, or not in their original packaging. Unfortunately, we cannot offer refunds for missing parts, signs of usage, or cosmetic damage. Additionally, items with a sale price under $20.00 (before buyers fee & taxes) are final sales & cannot be returned for a refund. If you receive an item that is different from what is described, please report it upon receiving your item. We here at Glass Mountain Auctions will review the report & attempt to find a resolution at our discretion. Please note that all items are sold as is.
Refunds for purchases will be issued as a credit on your auction account. The credited amount can be used for future purchases.
GENERAL TERMS: For security purposes, we may request that you provide a photo ID and credit card when collecting your items. This is simply a precautionary measure to prevent fraudulent activity, stolen credit cards, or chargebacks. To participate in our auctions, bidders must register with their own credit card and are not permitted to use a credit card that is not in their name. If we find that a registered credit card belongs to someone else, we will deactivate the account to prevent fraud and chargebacks.
Please note that once a bid is placed on an item, it cannot be canceled. Only place a bid if you fully intend to follow through with it. We are unable to cancel bids for any reason.
You accept responsibility for your account when you agree to our terms and conditions. If anyone else, such as family members, uses your account without your permission, you (the account holder) are still responsible for paying for any items they bid on. To keep your account secure, never share your password and always log out when you are finished using your computer. Remember, you are solely responsible for your account.
REGISTRATION & IDENTIFICATION: During registration, we gather your personal information to confirm your identity and authorize you to bid. We also require credit card details to validate your eligibility as a buyer. Please note that all bidders must be of legal age.
REVIEWING YOUR BIDS: During an auction, you can check the status of your bids at any time. It's essential to keep in mind that once the auction is over, no bids can be withdrawn for any reason. Additionally, all items are sold as they are, where they are, with any and all faults.
ADDITIONS & DELETIONS: Please note that we may make changes to the items available for sale during the auction. This includes the removal or addition of lots and/or items.
SOFT CLOSE: Items in this auction have regularly scheduled closing times. To prevent last-minute "sniping" by bidders, any bids placed within the final minute of the auction will extend the item's closing time by an additional 2 minutes. This process will continue until all bidding has come to a close.
CATALOGUE ERRORS: Our policy for resolving discrepancies between item descriptions and pictures in a lot is to use live photos as the primary source of reference for identifying errors.
Please note that we sell all items as-is, which means that any existing faults are included in the sale.
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