Palmers Auction Co.
Palmer’s Auction Co. LLC (PAC) All items are sold as is, where is. By bidding in an auction held by PAC the bidder agrees to all PAC’s Terms and Conditions, which are as followed; PAC owns and reserves the copy right to all photos of items for auction. Bidder will be blocked from auctions and bidding on future auctions if PAC finds their photos have been stolen and used for resale photos. PAC will charge actual cost for shipping once the package(s) have been packed. Bidder must allow PAC 7-14 business days to pack the items won by the bidder. Bidder agrees to pay PAC the actual cost of shipping plus a flat handling fee of $15 USD per the bidders issued invoice from the current auction that the items were won in. The charge for shipping and handling will be charged separately from the items won. PAC will ship to the address on the bidders invoice, which is provided by the bidder prior to winning items in the auction. Bidder agrees that this address is updated information. If the address is not correct bidder must reply to the invoice sent with an updated address to receive the items won. PAC packs items won in house, and uses USPS and UPS for shipping companies. If items need to be delivered via a freight company, PAC can help provide bidder a local delivery company only If items are being delivered anywhere East Other Rocky Mountains in the US. Any items going West of Rocky Mountains, will be a different freight company, and bidder would need to contact PAC for further information. PAC does not pay for packages to be insured with delivery company’s, if bidder wants the packaged insured they need to reply to the emailed invoice notifying PAC that they would like insurance on the package(s), in which the bidder will pay for the insurance along with the shipping and handling fee. If package(s) is not delivered to the bidders address provided, by the delivery service company once the shipping label is printed and the allowed time is provided for the company to make the delivery, the bidder holds the responsibility to contact the company and resolve with the company directly. The bidder will not file a Fraud or Non-Fraud dispute with their card holder at any time during the claim investigation with the company. PAC may issue refunds for damaged items received. Please allow any refunds 14-30 business days to process with cards that were billed by PAC. Any refunds have to be an agreed amount by PAC and the bidder. The bidder agrees to send clear evidence with photos that items have been damaged upon receiving them. If the item arrived was labeled incorrectly at the time of the auction by the auction house, and it’s found that it was indeed incorrectly labeled, the bidder agrees to send the item back to PAC auction house location in the same condition it left PAC auction house, to be able to receive a full refund. PAC will NOT refund shipping and handling fee back to bidder for any packages whatsoever.
If bidder is picking up items at PAC auction house, the address is 8535 Main Street Campbell NY 14821. Pick up days are Tuesdays 9am-12pm, Thursdays 9am-12pm, unless it’s a federal holiday. And Saturdays the week of the auction ending 10am-12pm. These days and times are subject to change by PAC at any time for any reason, if the dates or times have changed, an sign will be on business building to notify customer/bidder picking up. PAC has the right to change the dates and times for any auction pick up times and notify the bidders via the invoice. If the items are not picked up within 14 business days, on the 15th business day the items will be considered abandoned by the bidder and the auction house will assume the items and any funds that have been collected as a restocking and convenience fee. If the bidder contacts PAC to arrange a different time of pick up, this will be a case by case situation per the communications with the bidder and PAC. PAC can not hold items in auction house, as items may get lost, broken or stolen. If bidder arrived to pick up and item is not at auction house, PAC will issue a refund or not charge for item if item(s) are unpaid at that time, please allow any card refunds 14-30 business days to process.
PAC auction house only allows bidder to enter into the auction house building lobby, and no where else in the building. Any items that are broken by the customer/bidder or party associated with the customer/bidder will be responsible for the market value of the broken item(s). PAC will allow previews for items being Auctioned with an arranged appointment between the potential bidder and PAC. PAC may have a predetermined previewing times available potential bidders, in which this case will be advertised to potential bidders. PAC holds the right to assign a time slot during this time if necessary to insure safety of people and auctioned items. Any items lost,stolen, or broken by potential bidder and anyone in their party will be will be charged market value for that item or banned from bidding in future auctions by PAC or prosecuted by local authorities. PAC is highly equipped with security that dispatch to local authorities for any security issues.
Items that are being auctioned are consigned to PAC auction house or owned by the auction house. PAC is not taking consignments without direct contact with owner, CODY PALMER and a contact is signed by auction house and consignor.
Returned check fee is $35
All customers who win items in any auction by PAC, agrees to not file any chargeback or disputes with their financial institution without prior attempt with PAC to resolve a refund or credit/partial credit. Customers who processes a fraud case in regards to a charge from PAC will be subject to legal charges pursued by PAC.