Auction Terms & Conditions ONLINE AUCTION TERMS AND CONDITIONS
Please read the terms and conditions carefully-- they are a legal binding contract between the bidder and Missouri Auction Pros. By registering to bid, you are agreeing to these terms and are bound by them.
GENERAL INFORMATION:
1. All items are sold AS IS and with NO WARRANTY. We do our best to accurately describe all items in the current condition. It is the bidder's responsibility to determine the condition and bid accordingly. Even if an item is listed as new, all items should be considered as previously owned/used. We cannot guarantee the item will be in full retail condition.
2. You will have to register to bid with Missouri Auction Pros. The registration process with HiBid is one-time. If you have difficulty with registering or if you are unsure about the process, please email us at support@moauctionpro.net
3. Bidders will pay a buyer's premium of 10% unless noted differently in the lot description. The buyers premium will be capped at a maximum of $1,000 per item (NOT PER INVOICE). For example, a vehicle purchased at $22,750 would generate a 10% buyers premium of $2,275, but with the cap, it would be reduced to $1,000. If you have any questions please don't hesitate to call the office.
4. It is the bidder's responsibility to make sure the item they are bidding on is the correct item. If you bid on the wrong item or later decide an item is not suited for your intended use, our clients are not willing to assume the cost of your mistake. No bids will be removed or lowered.
5. All item descriptions are believed to be accurate but are not warranted.
6. It is the responsibility of the bidder to determine the condition of the items and bid accordingly.
7. By placing a bid, the bidder signifies that they have either examined the items to their satisfaction OR they have chosen not to personally inspect the items.
8. It is the bidder's responsibility to keep the information on their HiBid account accurate and up to date. This includes credit card information, addresses, etc. If we attempt to process the card registered on file and the card is declined or otherwise unable to process the payment, the items will automatically become forfeit, and the bidder will temporarily be banned from the auction until the card information is updated.
9. We reserve the right to refuse service to anyone.
10. It is the bidders responsibility to double-check all bids before they are placed. If a bid is placed by mistake or you later change your mind about an item, no bid will be removed or lowered.
11. Missouri Auction Pros is not responsible for internet malfunctions, loss of connection or system glitches that may prevent you from placing last minute bids.
12. Missouri Auction Pros is not responsible for accidents, thefts, errors or omissions.
SALES TAX:
1. Sales tax will be charged on all invoices and orders unless inapplicable. This is law per the Department of Revenue of Missouri 12 CSR 10-103.210, Section 4, Example A, effective March 30th, 2005. If you are tax exempt, you must provide the tax exempt certificate before tax will be taken off. Sales tax will not be charged for offsite auctions (auctions NOT held at Missouri Auction Pros warehouse).
CONVENIENCE FEES:
1. There will be a 3.5% fee applied to the total of your items if you choose to pay via credit or debit card.
PAYMENT:
1. We accept cash, credit cards (MasterCard, Visa, and American Express), and certified checks. Local buyers can use credit cards, cash, or personal checks.
2. Nothing may be removed from the auction site until it is paid for.
3. Credit and debit cards may not be used for titled vehicles, tractors, or ATVs. These must be paid for with CERTIFIED funds.
4. All purchases more than $500 must be paid with a wire transfer, cash, or certified check.
5. If the card on file is declined, the items will immediately be relisted, and the original purchaser will be temporarily banned from the auction until an updated credit card is on file.
6. No credit card charge backs will be allowed. NO refunds will be given.
PICK-UP:
1. Our pick-up hours will remain the same from week to week unless otherwise stated.
Pick-up times differ from auction to auction. Please be sure to check in the specific auction details.
2. The bidder is responsible for packing materials, moving equipment, and moving assistance. While our employees will help when able, we do not always have someone available to assist. Missouri Auction Pros reserves the right to charge an extra fee if we provide packing materials. Missouri Auction Pros reserves the right to refuse to move items that can't be moved by the bidder themselves.
3. All items are to be picked up by Saturday at 3:00PM (end of the weekly auction pickup times) unless otherwise noted. After the closing of the normal pick-up hours, all open invoices will be charged to the credit card on file and a $25 late pick up fee will be added to the invoice amount.
4. If your paid invoice items are not picked up within 10 days of auction end, they will be forfeited and resold with no refund given, at our discretion.
5. While an employee of Missouri Auction Pros may assist in moving items, we WILL NOT help strap down any items in the vehicle/trailer.
6. Bidders may NOT pick their own items off the auction floor. Items will be picked by Missouri Auction Pro staff and brought to the front for the bidder.
SHIPPING:
1. If you require shipping, please ensure that an item you are bidding on is available for shipping. Each lot is marked accordingly.
2.Missouri Auction Pros reserves the right to refuse shipping of any item or lot.
3.The cost of shipping & handling will be added to your total invoice and the card on file with HiBid will be charged to include the cost of insurance. The buyer assumes all risk of shipping and is responsible to file all claims with the carrier in the event the item is damaged during shipment.
4. The handling fee of all shipping orders is $15.00 per invoice. This fee is added to the cost the shipping carrier charges.
5.We will reach out to confirm shipping if the cost to ship exceeds $50.
6. Shipping orders start being processed on Monday following the auction end. You will receive a confirmation email as well as the tracking number for your package once your invoice has been packaged and shipped.
BIDDING:
1. This is an online only auction with bidding through HiBid. Bidding will generally end in numerical order with 4 items ending every minute. Changes may occur for specialty auctions. If there is bidding activity in the last 2 minutes a lot is open, the end time for that lot will be extended 2 minutes until there is no further bidding in that time. Due to the extended bid times, some lots may stay open while the regular closing schedule of other lots continues--there may be several lots ending simultaneously. You may bid any time up until the ending time for each item.
2. HiBid uses a Maximum Bidding feature which means when you place your MAX BID, the current bid price does not automatically go to your max bid. Someone else has to bid to increase the current price shown.
3. Bids are placed in the order they are received. If two bidders enter the same dollar amount for a bid, the bidder who placed their bid FIRST will be the bidder that is in at that price.