JC Auction House - Live and Online Auctions

Welcome to JC Auction House Our auctions consist of new liquidation items, overstock, and slightly used customer returns. Items may come in new, damaged, or non-original packaging. Merchandise found in our auctions includes, but is not limited to, household items, electronics, furniture, outdoor items, and much more. Come check out our amazing merchandise and bid at great prices! All items have been tested and are in working condition. Any minor flaws or scratches, if present, will be disclosed in the item description. Terms and Conditions By registering for this auction, you accept and agree to the following terms and conditions. Whether this is your first time bidding or you bid every week, please review this important information before placing bids. Payments Immediately after the auction closes, we will process the payment method on file for any lots you have won. This includes a 15% buyer’s premium plus applicable state sales tax. A confirmation email with a copy of your paid invoice will be sent. HiBid allows bidders to store multiple cards in their profile. When registering for each auction, you may select which card you wish to be charged. Cash Buyers If you prefer to pay cash, you must notify us in advance so your card is not charged. Please text (956) 467-7502. If you choose the cash payment option and fail to make payment or pick up your items within the designated pickup times, your card on file will be charged on the final pickup day. Any misuse of the cash payment option will result in the loss of cash buyer privileges. For any cards that fail to process, an invoice will be sent from jcauctionhouse@gmail.com and may be paid online or in person. Please check your spam/junk folder if you do not receive it. Pickup Policy (UPDATED) Items cannot be paid for or picked up until the auction has fully concluded and invoices have been generated. Winning bidders will receive an invoice via email and/or text message, typically within one (1) hour after the auction ends. Message and data rates may apply. Pickup is available for a total of four (4) days after each auction closes: Thursday, Friday, and Monday: 10:00 AM – 6:00 PM Wednesday: 10:00 AM – 4:00 PM (FINAL PICKUP DAY) IMPORTANT PICKUP RULES: Any items NOT picked up within the three (3) regular pickup days PLUS Wednesday from 10:00 AM to 4:00 PM will be considered LOST and will be resold. NO REFUND will be issued. ALL ITEMS MUST BE PICKED UP BEFORE THE NEXT AUCTION STARTS. NO EXCEPTIONS. Anyone who has not picked up their items before the next auction week begins will NOT have access to bid in the following auction. Anyone who has not picked up AND has not paid for their items will be temporarily suspended from bidding for a period of three (3) weeks. Pickup extensions are not guaranteed and must be requested and approved in advance by management. Location 107 N. Bridge St., Hidalgo, TX 78557 NO SHIPPING This auction is for bidders who are able to pick up their items in person. No shipping is available. JC Auction House is not responsible for item removal. We will assist in transporting items from inside the auction house to your vehicle. Due to insurance policies, JC Auction House employees cannot assist with strapping down or securing items transported on the exterior of vehicles. Item Conditions We do not control the inventory sent to us. Our staff makes every effort to inspect items and verify their condition. Not all items can be visually inspected; however, we test items for functionality whenever possible. Returns and Refunds At JC Auction House, we stand behind our products. We understand mistakes may occur, and an important detail may occasionally be missed during inspection. Bid with confidence—we take accountability when errors happen. If a listing error is confirmed, we will replace the item when possible or issue a refund if necessary. All items include a three (3) day guarantee against misrepresentation or manufacturer defects, starting from the pickup date. Due to the nature of auctions, no returns or refunds will be issued for any other reason. Please ensure items are the correct size, color, shape, and model before bidding. Email & Text Messages We respect your time and privacy. JC Auction House does not send spam emails or unnecessary text messages. We only send notifications to remind you when an auction is closing and to notify you when you are a winning bidder. By registering for our auction, you consent to receiving emails and text messages. Message and data rates may apply. STOP / Unsubscribe To stop receiving messages, reply STOP at any time. Message and data rates may apply. HiBid emails are not controlled by JC Auction House. To stop receiving HiBid emails, please update your notification preferences in your HiBid account.