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Welcome to the wonderful world of online auctions!
Please read the auction terms and removal dates to be sure that they are acceptable to you. When you bid, keep in mind that you are agreeing to those terms and conditions.
BIDDING:
We use the HiBid portal to host our online auctions. In order to bid online, you need to register with HiBid. Registering is pretty straightforward. When you view one of our auctions online and you click to bid on our site, you will automatically be directed to their site for the live bidding. Just click on the “LOGIN IN/NEW BIDDER” button and set up an account with a username and password and enter a credit card for verification. Please make sure that your mailing address matches what you have as a mailing address for the credit card that you are using. It’s finicky - it must be exactly correct in order to process. When you register, HiBid will place a temporary $1 charge on your credit card account to verify your identity. Once you have an account with HiBid, you can register to bid on any auction with a few clicks as it will encrypt and store your account information securely. You will need to enter you cv code from your card every time you register as a security precaution.
Placing a bid is as easy as entering the amount that you would like to pay. You can click on the next bid price and it will record your bid or you can place a proxy bid, which is the highest amount that you are willing to pay for that auction lot or item. This amount is not visible to anyone but you. If you are placing a bid and you are automatically outbid, it is because someone else has placed a proxy bid that is higher than what you entered. Proxy bids work well if you have intermittent or slow internet and cannot respond quickly to another bidder. Once you place a proxy bid, you will be high bidder unless someone bids higher than the amount that you entered. Proxy bids also ensure that you can be away from an auction when it is ending and still have “your hat in the ring”. But, the absolute best practice is to watch your favourite lots as they close, just in case someone outbids you, you can respond quickly to retake your item.
If you are winning a lot, the background and border will display green. If you are losing a lot, the background and border will display red.
Lots begin to close at the posted time and continue in sequence every few seconds. If you or someone else places a bid within a minute of the closing time, it will automatically add an additional 2 minutes to the clock to avoid sniping activity.
NOTIFICATIONS
You will automatically receive notifications or an email if you are outbid on an item. But, remember, the speed of that email might be delayed if you do not have an auto-check setting on your email or if you have slow internet service.
You will not receive notice if another bidder ups the bid while you have a proxy bid, you will only receive a notification if someone goes higher than your proxy bid amount.
If you find you are getting too many emails from Hibid, You can modify your preferences click on your name and choose “Manage Searches & Email” to change the settings.
You have an option to join our mailing list to receive an email when we have a new auction coming up or closing. We don’t share your email address with anyone and only send you auction notices, no advertising or solicitations.
Thanks and Happy Bidding!
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