Auction Terms & Conditions Once you have Placed a Bid, your Bid can not be retracted. A 15% buyer's premium and 8.75% sales tax will be added to all sales. If your card is declined, you have until the following day to pay your balance or your items will be forfeited, relisted, and sold. You will also be blocked from further bidding with our company. There are NO refunds, returns, or exchanges. All items are sold AS IS. All sales are final. With this said our team wants you as valued customer to be happy! We are here to work with you if you get a product that was not pictured correctly or not as described. We accept Cash, Visa, MasterCard, Discover. Sorry, NO checks and NO American Express will be accepted. PICK UP is by APPOINTMENT ONLY! Please follow the link in your email with your invoice to schedule an appointment online. Our employees are happy to gather your items together and can carry larger merchandise to your vehicle. All items must be picked up within 14 days of the Auction close date, or your items will be forfeited. Buyer accepts responsibility for ensuring pick up in a timely manner. Buyer accepts responsibility for ensuring all items on the invoice are loaded into the vehicle. There will be NO Refunds for the items that are relisted and Sold. Buyer accepts responsibility for ensuring pick up in a timely manner. Refund/Return Policy: Customers have 7 days after the Auction closes to alert River City Auctions local warehouse with any questions, concerns, or potential issues with items labeled as “New”. All “Store Return'', "Floor Model" and "Damaged Box" items are SOLD AS IS and are bought at the customer's OWN RISK. No refunds or exchanges will be given to these items. By providing your mobile number, you expressly consent to receive marketing and non-marketing text messages from River City Furniture Auction, including SMS or MMS text messages made with an auto dialer, at the mobile number you provide. These messages can be recurring. Opting in to receive marketing and non-marketing text messages is not required to purchase any products or services from River City Furniture Auction. By providing your mobile number and opting in, you agree you have ownership rights or permission to use the number given to River CIty Furniture Auction. You may opt out of these communications at any time by following the procedure established by the text message. For example, replying "STOP" to any message you received. After this, you will no longer receive messages from that particular long or short code. If you want to join again, you can reach out to River City Furniture Auction and you will start receiving messages. Message and data rates may apply. You can receive assistance in regards to messages at any time by calling River City Furniture Auction at (916) 383-2121