Everything is SOLD AS IS, we will try our best to document box condition and any possibility of an item not being complete or any kind of damage (scratches, dents, missing hardware etc.) We do not do refunds unless it was an item that we missed something on and then it is at our discretion. We will have some "Mystery" items that we have not been able to identify and those items will have NO RETURNS period! We do not ship items so if you are unable to pick the item up in the allotted time frame please DO NOT BID. Please let us know if you have any questions prior to bidding and we will do our best to get them answered as quickly as possible.