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1 - Returns/Refunds/Credits
***YOU NEED GO TO: http://258.ca REQUEST WARRANTY FORM***
1.1 We do not have a return policy as we do not accept returns. WE DO NOT PROVIDE REFUNDS FOR MANUFACTURER DEFECTS. We are not a retail store; we are an auction company. Items can only be returned if they fall under our warranty policy (see 1.3) and approved by our staff. All sales are final once items have been sold. Warranty is void if you remove items from their packages to load in your vehicle and transport them. Please thoroughly check over any items you remove from packaging during pick-up at our facility.
THERE IS NO EXCEPTIONS
1.2 We provide you with a 48-hour guarantee for the items which the bidder can not power or function test in our store on items and have not been sold "as-is", if the bidder comes to pick up but does not check all items, the all items will be final sale. Unlike most auction houses where items are all sold AS-IS, we believe in the protection of our buyers and the quality of items we sell to our valued members. We want all our clients to bid on our items with confidence and peace of mind.
CC Power Deals Auction Makes no warranties or representations of any kind with respect to the property, and in no event shall be held responsible for having made or implied any warranty of description, authenticity, source, origin, condition, etc.
1.3 We can only honor the return and refund policy if the item does not match the description, that is why it is important to read the item description and check the all photos.
1.3.1 Electronic or mechanical items have malfunctioned and/or are not working as intended, through normal use, within a 2-day period. The item must not have been misused, physically damaged, or tampered with while in the buyer's possession.
1.3.2 The item has damage that was not described at the time of sale, and it affects the item's use.
1.3.3 The item is missing crucial components that were not described in the listing at the time of sale.
1.3.4 The item received is not the correct product that was listed. Returns will not be accepted for buyer's remorse, such as if the item does not fit, if the wrong model was purchased, or if the buyer simply does not like the item. Buyers are encouraged to request an item preview prior to bidding or to contact the seller for more information if they are uncertain.
1.3.5 Returns will not be accepted if the item is missing any components or packaging that it was sold with. Returns will not be accepted if the item has any physical damage that was not present at the time of sale. Buyers are responsible for inspecting the item upon receipt and reporting any issues to the seller within the specified time 48 HOURS frame.
1.4 Unfortunately, we are unable to provide refunds or return for missing accessories, manual, signs of use, or cosmetic damage.
1.5 Customer satisfaction is our top priority, but our staff are human and try hard to inspect/test all items with limited product knowledge to the best of their ability. We deal with over 7500 items a month arriving in our warehouse and because of this some items might slip through our inspection process. We are very proud of our return rate that sits just under 0.1%. This indicates just how accurate we are in our inspection.
1.6 Do not bid unless you agree to all of these terms.
THERE IS NO EXCEPTIONS
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