WELCOME TO ZOKA ONLINE AUCTION! THANK YOU FOR JOINING US! We ask that you take a moment to read our Terms & Conditions before bidding. This is an online only auction. All bidding will take place online. Quick info PAYMENTS: There are 5 options for payment available: 1. E-Transfer (to ZokaOnlineAuction@gmail.com) 2. Cash. 3. Credit Card information by phone or in person. 4. Debit in person or VISA DEBIT over the phone. 5. PayPal to @ZokaOnlineAuction All invoices must be paid in full by the Friday following the auction. Please review our Terms & Conditions for more information regarding payment options and fees. BUYERS PREMIUM: Our Buyers premium will be set to 16.1% for all methods of payment. An additional 13% HST is applied to all invoices. PICK-UP DAYS/HOURS: Fridays - 9am - 4pm Saturdays - 11am - 1pm SHIPPING: We offer shipping within Canada and the USA! The bidder is responsible for the cost of carrier shipping PLUS $6.20 handling fee. INVOICING: If your bid(s) are successful and you have won, you will receive your invoice within 24hrs of the auction close. If you do not see your invoice in your inbox, please check your Junk Mail. We thank you for your support!

Congratulations! You have made it this far! If you are new to online bidding, the following will help you along! The first thing you need to do, if you see an item you wish to bid on, is to REGISTER with our auction. This will give the auctioneer your name, address, email, and phone number so that when you WIN, they can send you your invoice. Once you have REGISTERED, you are now able to BID! With Zoka Online Auction, our bidding schedule starts at $1.00 bids. (You can check the bidding schedule for more information) If an item has zero bids, then you will see a BLUE BUTTON that states, "BID $1.00". You will be asked to confirm your bid. Once you have confirmed your bid, you have successfully bid $1.00 for that item! Alternatively, if an item already has had bids, the BLUE BUTTON will state the dollar amount required to place a new bid to win that item. BUT WHAT IF I PLACED A BID, AND IT SAYS I HAVE BEEN OUTBID? This means that someone has placed a 'High Bid' on that item. And you can do that too! Remember, $1.00 is the MINIMUM bid amount. When you are asked to confirm your bid, you have the option to change the dollar amount to whatever you want to pay for that item. Therefore, when someone else places a bid below your 'High Bid' amount, THEY will be outbid!! Other bids will continue to be outbid, until someone bids higher than your High Bid amount. Bidding is open on all lots once you can see the auction states BIDDING OPEN. Zoka Online Auction's auctions close on Wednesdays at 7pm EST. This means that at 7pm EST, the lots will begin closing, starting with the first lot. There is a small amount of time between lots as they each close. This is your opportunity to get your last bids in on any items that are counting down. Once the lot reaches zero seconds, the lot closes and no more bids will be accepted. Whoever has placed the highest bid, WINS! If you have any questions about bidding, please feel free to contact us at zokaonlineauction@gmail.com. We are always happy to help! Have fun and good luck!

Our office is open for pick-ups on Fridays, and Saturdays every week. (Excluding Statutory Holidays) These are the hours for pick up days: Fridays - 9am - 4pm Saturdays - 11am - 1pm ****Pick-ups outside of these hours must be made by appointment 24 hours in advance. **** Our pick up location is 246 Ellis Avenue (back door) in Mount Pleasant, Ontario, N0E 1K0. Please note this is a residence (as we are just starting out). Please park in the driveway and call us at (226) 654-5000. Payment can be made previous to pick-up or we can accept payment when you arrive. **For your safety, we ask that you not enter the premises as we are located in the basement unit of a very old house.**

WE SHIP ACROSS CANADA AND THE USA!! And even further, if required! Please indicate in the Auctioneers Notes, upon registering, that you require shipping. This way we can have your package prepared quicker. If you do not let us know in the Auctioneers Notes, just email us to let us know you require shipping! Charges: Cost of carrier shipping PLUS a $6.20 Handling Fee. Shipping costs will be determined once we have your package of winnings prepared, as the cost depends on the size, weight and final destination. Shipping costs will be separate from your final invoice and may require a separate payment. We work with a company that specializes in finding a carrier with the best shipping costs, so we can find the best rate for you! More details can be found in the Shipping section of our Terms & Conditions.

PkgPlace can deliver your auction items from London to Ottawa and anywhere in between! Register with pkgPlace to have your auction items delivered to you. Request your delivery through pkgPlace by completing the necessary steps at www.pkgplace.com. When you have registered your delivery with pkgPlace, upon registration with Zoka Online Auctions auction, add in the auctioneers notes “pkgPlace for delivery”, so that we can ensure your items are prepared for their pick up! PAYMENTS You must pay your invoice with Zoka Online Auction as you normally would. Your delivery fee with pkgPlace must be paid directly to pkgPlace. More information can be found by visiting pkgplace.com. Zoka Online Auction is not responsible for any items once they have left our warehouse.