The online auction is an Internet-based service where participants sell or bid for tangible or intangible products and services. The most significant benefit is that you can bid from the comfort of your home or even during your lunch break at work. 10% Buyer's Premium Starting April 15th, 2022, all items in our online auctions, both on bestauction.ca and bestauction.hibid.com, are subject to a 10% Buyer's Premium!. The premium percentage will be displayed on the auction event's browsing page, and on the listing's page as well. The buyer's premium is taxable! You pay the premium and the applicable taxes upon checkout. For example, if you win an item for $10, at the checkout you will be asked to pay $10 for the item + $1 Buyer's Premium + 13% GST/HST = $12.43. Payment Payment can be made onsite using Credit Card, Cash, or Debit. Payment can be made electronically using e-transfer or paypal. Please use contact@bestauction.ca for e-transfers. Always add your invoice number! Bid This is the price you are ready to pay for the item at that time. Bidders (participants in the auction) compete with each other by bidding (placing an offer) for the lots (items). NB! You have to place your bid ONLY if you are sure that you are ready to buy the item! Placing your bid is a form of a contract between you and the seller. Under our terms and conditions, you can not withdraw your bid after you place it. However, if another bidder outbid (place a higher bid than yours), your contract is cancelled, and you have to decide if you want to enter a new contract (by placing an even higher bid) or not. Non-payers will be penalized! Best Auction will take the necessary legal steps to protect its interests. Bidders who do not pay will be suspended from future participation in our auctions. Pickup It is mandatory to pay for and pick up all items purchased by the end of the auction you participate in before the final pickup date for this event. If you do not pay for an item, no matter the reason, or you do not pick it up during the time frame, you will have to pay a restocking fee of 15% (minimum $10) of the item's sale price. We reserve the right to suspend the account with an outstanding balance without further notice. To reactivate the account, a reactivation fee of $50 plus all fees owing must be paid in advance. Buyer's remorse All sales are final, and once you place your bid, it creates a contract between you and the seller. However, we can allow an account holder to cancel a purchase by paying a restocking fee of 15% (minimum #10) of the sale price for each cancelled lot. Quick Bid Our Auction Software has predefined bid increments (bidding steps). It makes it easier for the bidder to place a bid, which is higher than the existing one. Max Bid The Max Bid (or Up to/Proxy Bid) is another helpful feature of our software. It allows you to tell the system the maximum amount you are ready to pay for the item. The software automatically bids instead of you if another bidder places a higher bid than yours. The software will do it ONLY if somebody outbids your bid! It will not increase the amount up to your maximum if nobody else bids for the lot. Bid Increments Bid increments determine the minimum valid bid amount a user (the bidder) may enter when bidding on an auction. A user may bid any amount equal to or greater than the (Current Price) + (Bid Increment). Increments are applied at each ''price level'' up to the next defined ''price level''. Our Bid Increments Current Price Bid Increment $0.00 - $24.99 $1.00 $25.00-$99.99 $2.50 $100.00-$199.99 $5.00 $200.00-$999.99 $10.00 $1000.00-$2499.99 $25.00 $2500.00 - 9,999.999.99 $50.00 Bid Extension/Soft Close Auction sniping is the practice of placing a bid during the final moments of the auction (we are talking about timed online auction) to win it. Our auction software has a build-in Anti-snipe feature, which extends the bidding by 60 seconds if somebody bids during the last minute of the auction. That is how we can guarantee that every bidder will have the opportunity to bid up to their maximum amount without concern about the time left. Auction end The Auction begins closing at a set time, with items ending at staggered intervals. Each item will display its specific closing time, and the time remaing for bidding. This section is an integral part of our Terms & Conditions, and by creating an account and participating in our auctions, you agree with them. Good luck, and most importantly, enjoy it! Best Auction Team