Auction Orange
1930 Castle Hayne Road Ste 150
Wilmington, NC 28429
Melissa Hefner
NCAL#10431
NCAFL#10792
704-258-4751
1. READ. ALL. THE. TERMS. AND. CONDITIONS! You are required to check a box stating that you've read these. Please do not just check the box without reading the terms. This will prevent misunderstandings later.
1a. CONDITION of ITEMS - INSPECTION: *****IMPORTANT***** All items are sold AS-IS, WHERE-IS with no warranties expressed or implied. That means COME TO THE INSPECTION. If you don't or can't, READ THE DESCRIPTION of the item and LOOK AT ALL PHOTOS. If you don't see something (such as cords, remotes, accessories, etc.) in the photos, DON'T ASSUME IT'S THERE. Most items are USED and may have condition issues. If we do not explicitly say we have tested it, do not assume we have. There are typically measurements of larger items or size references in photos, so please look at ALL pictures before making a request for info. We can't guarantee that we have found ALL flaws on every item and photographed them, but we make every effort to do so. By bidding you agree to accept items in their current condition, whether you have inspected or chosen not to, flaws and all, pictured or unpictured. Do not expect to return items if you find a scratch or a crack or other flaw that wasn't clearly shown. You are EXPECTED TO ATTEND INSPECTION to discover flaws or send someone or ask questions. When in doubt, sit it out!
Definitions: "Untested" - Means we have not powered up an item or tested any functions. Power cords might be missing, gas items may have no gas. It means we have NO operational info so bid at your own risk. "Powers up" means we flipped a switch and something happened. That's all. We do not test all functions. This is easy for a drill, but for something more complicated, assume we only turned it on and nothing else. To attempt to test the full functionality of every item would be ridiculously cumbersome. Come to inspection and we'll let you plug it in and decide for yourself.
1b. INFO REQUESTS: We encourage you to ask questions about items and we will respond to the best of our knowledge... However, like anyone else, we deserve some time off. We are NOT always at the gallery on weekends and we are certainly not there 15 minutes before the auction closes, so PLEASE do not expect answers to specific questions that require us to look at the item that close to auction closing time. Look at ALL photos and read all of the description. If your questions are not answered by that info, DO NOT BID.
1d. AUCTION EQUIPMENT PICTURED IS NOT INCLUDED: Any rack, tray, dolly or other piece of equipment pictured and on which items offered for auction sit upon IS NOT INCLUDED with the lot unless it is specifically stated that such equipment is included. Example: Items pictured on a tray do not include the tray, and furniture pictured sitting on a wheeled dolly does not include the dolly. A lot of items photographed on a rack DOES NOT include the rack.
1e. Before you contact us about an issue involving an item, you must honestly answer YES to the following questions.
Before you bid on the item, did you:
- Read ALL the terms and conditions and not just quickly check the box saying that you did?
- Did you CAREFULLY read the lead AND entire description?
- Did you look at ALL the photos and not just the first one?
- Did you take note of ALL size references and those in the lead and decription?
- Did you read about the Buyer's Premium and tax collected?
- Did you attend inspection?
- If you didn't attend inspection because you live too far away, did you contact us to ask questions BEFORE the weekend. Contacting us 1 hour before auction closing doesn't count.
If the answer is NO to any question, understand you are taking a larger risk when you buy a used / AS-IS item.
2. BUYERS PREMIUM: A 16% Buyer's Premium applies to all purchases. There are no discounts for cash payments.
2a. PAYMENTS: All payments must be received within 48 hours of the auction closing. Payments will NOT be accepted at the pickup location. Cash, wire transfer, Zelle, ACH, or Venmo will be accepted for payment for invoices over $250 and from those buyers not known to us. We will allow credit card payments from those known to Auction Orange. Cash payments will be accepted in person at Auction Orange, 1930 Castle Hayne Road, Wilmington, NC on Monday May 13th from 2-6pm. If payment is not made within 48 hours, items will be forfeited.
Credit cards and debit cards will not be accepted for payment EXCEPT for those known to us.
Checks will not be accepted.
Payments must be made prior to receiving a pick up time. Payments will not be accepted at pick up.
2b. TAX EXEMPT BUYERS: Buyers are considered tax exempt ONLY if we have a valid 595E Tax Exempt Form already on file AT THE TIME YOU REGISTER.. Any forms filled out AFTER auction closing will be tax exempt for the NEXT auction. No sales tax will be refunded if a form IS NOT on file at the time of registration.
3. SALES TAX: NC sales tax will be charged on all purchases unless you have a valid, original, signed reseller certificate on file or are otherwise exempt from paying sales tax -(documentation required).
4. AUCTIONEER DECISONS IN DISPUTES: In all disputes, the decision of the auctioneer is FINAL. Auction company may refuse bids for any reason.
5. INTERNET CONSIDERATIONS: Bidders understand that the internet, wifi connections, servers and the like are not always reliable and that bids placed, may not be received in a timely fashion or at all. It is strongly recommended that bidders bid EARLY by using the Max Bid feature in case of any connection, server or internet issues at the closing of the auction. Auctioneer has the right to stop, delay or extend the auction if possible in the event of any issue that may, in the opinion of the auctioneer, affect the ability of bidders to submit bids. If you are having bidding issues before the live closing, please contact us and we'll attempt to help. We can not reopen bids or change results if you have an isolated incident that leaves you unable to bid. Servers, platforms, routers, cables, modems, and computers can have individual problems or communication errors beyond our control and auction results cannot be changed because of them.
5a. LOT TIME EXTENSIONS: Our auctions utilize a SOFT CLOSE mechanism. That means the TIME WILL BE EXTENDED by 2 minutes on any lot receiving a bid with less than 2 minutes remaining. This gives the outbid bidder (which could be you) an opportunity to place another bid. This could cause an item to stay open for a good while as people continue bidding. The auction will close when NO bids have been received in the last two minutes. Note: This is NOT like ebay where you can slip a bid in at the end and snatch an item in the last seconds. Also, if you are not bidding from the LIVE CATALOG, bid statuses do not automatically update so you could be outbid and not know it. Be sure you are bidding from the LIVE CATALOG screen at closing time.
6. PICK UP: Pick up times are noted in the auction description. PICK UP is ON PICK DAY. You are welcome to send someone to pick up your purchases if we know in advance. Failure to pick up on your pick up day and time will result in items considered abandoned. Abandoned items will become property of the auction company to be resold for storage fees without a refund. Buyers purchasing large or heavy items, MUST bring appropriate vehicles and sufficient help to load.
We will be scheduling times for pickup on the days of Thursday, May 16th, Friday, May 17th and Saturday, May 18th. Pick ups will be prioritized according to order size and loading requirements. Pick up will be ONSITE at 136 Harley Road, Wilmington, NC. Payments must be made prior to receiving a pick up time. Payments will not be accepted at pick up.
This is an operating business with items throughout multiple buildings. Pick ups will be prioritized according to order size and loading requirements. A forklift with operator will be on premise to assist in loading certain items as available. Please bring proper vehicles and manpower as Auction Orange and construction employees will NOT be available for manual labor to load items. If you miss your pickup time, items may be forfeited without a refund.
7. SHIPPING: Shipping is not available for this auction. Pick up only.
8. ITEMS SOLD "TIMES THE MONEY": Many items are "times the bid", meaning that your bid is multiplied times the number of items indicated IN RED on the listing, where you bid, and in the title as the quantity followed by "X". Bidder is responsible for knowing this considering it is in THREE places in the live catalog. We will not reverse bids on lots that are already closed due to "not knowing" or "not seeing" that the lot was sold "times the money" or for any other reason. Bidder is responsible for knowing the indicated quantity is "times the money." If you're unsure, ask and we'll gladly explain.
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