We ship in house. We are a small, family run business. We work out of a small area, so we do ship as fast as we can.
If you are out of state, or more than an hour away, I'm going to assume that you want shipping unless you tell me otherwise. If you're local, I'm going to assume you want to pickup, unless you say otherwise.
Shipping is done within a week of auction closing. Look for tracking via Pirate Ship from ripplesoapco@gmail.com
Handling fees - we do charge a small fee - most smaller packages have a $5 dollar fee, and most larger packages going out will have a $10 fee. On rare occasions if someone is buying a very large amount of breakabels, we will have to charge a little more. This is in addition to your shipping label.
We use our discounted rates and do not pad shipping costs. We are on the east coast. Large and/or heavy packages going to the west coast can be a little costly, so please keep location, weights and dimensions in mind.
--ON-SITE AUCTION PURCHASES MUST BE PAID AND PICKED UP ON PICK UP DAY! These are not items in our studio, these are items that belong to someone else. I cannot leave an on-site with merchandise that has not yet been paid for! I also do not have unlimited access to these locations.
-- ON SITE AUCTION BUYERS WHO NEED SHIPPING!!!!! -- ALL declined cards must be rectified by 6 AM the morning of our local pickup!! I can not, and will not, leave with unpaid items from an on-site sale. ***Please be patient with ship times on these on-site sales! We have to first get our hands on the items on the chosen locals pick up day, get them back here, group, box, weigh, measure, calculate quote, adjust your invoice, and charge your cards. We have limited space, so please trust that we do our best to get our shippers items to them ASAP!
-- Combined Consignor Sales are held here on our property and we are able to calculate shipping within 24 hours as the items are already here with us. Payment issues still need to be cleared up by 6 am the morning of our local pickup day (usually 2 to 3 days after the auction closes).
-- Any significant shipping overages will be credited back to you. We do our best to provide exact quotes and do not pad these costs. We want you to be happy and come back!
-- Small shipments will have a 5 dollar handling fee. Larger packages will have a 10 dollar handling fee. This is the total order, not per piece. This is in addition to the shipping labels which I try to keep affordable.
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