Shipping & Handling charge will be added to all shipped items. We DO NOT ship without your APPROVAL. After you receive your invoice showing shipping charges, you must let us know we can run the card you registered for the auction with or make other arrangements for payment for shipping. Call or text Mark @ (254)716-4688 or email to: aaauction.bid@gmail.com. If we receive no response to the shipping invoice for 30 days, the items will be sold for storage costs. We look for the lowest shipping rates for our customers. Insurance will be added to all packages, unless Auction is notified in writing by the buyer to waive the Insurance on their package. You can send an email to aaauction.bid.com We accept NO responsibility for lost or damaged items. We do our best to package your items for safe arrival, but circumstances beyond our control happen. All items will be shipped to the address on file that the buyer registered with, unless notified by writing by the buyer for the items to be shipped to a different address. When registering, if your registered address, billing address, and shipping address DO NOT match, please know that a copy of your ID will be required so that we can verify that no FRAUDULENT ACTIVITY is taking place! If the buyer receives a damaged package, PLEASE NOTIFY THE AUCTION HALL IMMEDIATELY AND DO NOT DISCARD OF ANY OF THE PACKAGING OR CONTENT. Direct Unresolved Complaints to: TDLR P.O. Box 12157 Austin, TX 78711 512-463-2906 License # 15810