THU 7PM

FINAL: PICKUP SAT & SUN 10-5 CLOSED 12-1...... coins added +++NOTE ON SHIPPING+++++ IN OUR TERMS AND CONDITIONS WE SAY WE WONT SHIP ITEMS LARGER THAN WHAT WILL FIT IN A FLAT RATE BOX AS IT SITS WE ARE HAVING PEOPLE BUY SAY A 3RD OF AN AUCTION AND ASKING AFTER THE FACT TO BE SHIPPED IT IS CAUSING A CASCADING EFFECT ON THE AMOUNT OF SHIPPING WE HAVE. IM GOING TO ASK IF YOU ARE LOCAL UNLESS I REQUIRE IT AS A SHIP ONLY AUCTION TO COME PICKUP YOUR ITEMS. IF IT IS SMALLER AND IT WILL FIT IN FLAT RATE BOXES THEN MY CURRENT HANDLING FEE IS $5 FLAT PLUS SHIPPING IF YOU NEED SHIPPING ABOVE AND BEYOND FLAT RATE SHIPPING. WE WILL STILL OFFER TO DO IT, BUT IT WILL BE 1 OF 2 THINGS, YOU ALLOW PAKMAIL TO PICKUP WHICH WE WILL HAVE THEM COME TO THE AUCTION HOUSE 1 DAY A WEEK TO PICKUP AND THAT IS SOMETHING THAT IS HANDLED BETEEN YOU AND THEM AFTER THE FACT, WE ARE ABSOLVED FROM ANY DAMAGE ETC THAT MAY OCCUR AS AN EFFECT FROM DEALING WITH THEM AND ANY LOSSES OR INSURANCE CLAIMS THAT ARE HANDLED BETWEEN YOU AND THEM. WE WILL STILL DO IT IF YOU DO NOT WISH TO DO SO. HOWEVER IT WILL BE ON OUR OWN DUE TIME AS WE WILL PROCESS THE FLAT RATE ITEMS AND SHIP ONLY AUCTIONS FIRST, THIS COULD DELAY IT WEEKS. WE ARE SHIPPING AND SELLING SO MUCH THAT WE SIMPLY NEED A BIGGER SPACE TO ACCOMMODATE THE VAST AMOUNT. WE NEED TWO SHIPPING PEOPLE FULL TIME AND A LARGER SHIPPING AREA, BUT OUR LEASE IS NOT UP FOR A FEW YEARS. ****APPROVED LATE PICKUP**** SOME PEOPLE ARE JUST ASSUMING WE CAN DO APPROVED LATE PICKUPS ALL THE TIME AND INDEFINITELY. WE CANT WE HAVE SOME PEOPLE ASKING TO COME LATER AND LEAVING IT FOR WEEKS AND MONTHS, IT COMPOUNDS AND WE HAVE TO MOVE IT OVER AND OVER, IT BECOMES AHRD TO SET UP THE FLOOR, AND IF SOMETHING IS MISSING WE GET AN UNHAPPY CUSTOMER EVEN THOUGH WERE TRYING TO ACCOMMODATE. SO IM GOING TO OFFER 2 POSSIBILITIES.... 1. IF IT IS AT THE AUCTION HOUSE. YOU CAN REQUEST AN APPROVED LATE PICKUP YOU MUST DO IT BY NOON SUNDAY THROUGH EMIL AT TYLERGRACEAUCTIONS@GMAIL.COM, BECAUSE I HAVE SOMEONE THAT COMES IN SUNDAY AFTERNOONS TO START FIGURINE OUT IF ITEMS ARE SHIPPING, ALPU, FORFEIT, RELIST ETC. YOU WILL HAVE TO END OF DAY TUESDAY TO MAKE ARRANGEMENTS FOR PICKUP, IF THE ITEM IS SMALL ENOUGH TO FIT IN FLAT RATE BOXES, YOU CAN REQUEST TO HAVE IT SHIPPED IF YOU DONT MAKE IT BY END OF DAY TUESDAY. BUT YOU NEED TO HAVE THAT REQUEST IN BEFORE END OF DAY TUESDAY TO THE SAME EMAIL. WEDNESDAY MORNING ITEMS WILL BE MOVED TO THE SHIPPING DEPT. IF YOU DONT THE ITEMS IS FORFEIT. LARGER ITEMS WILL AUTOMATICALLY BE FORFEIT AS WE NEED THEM OFF THE FLOOR TO SET UP THE NEXT AUCTION, WE ARE VERY MUCH HURTING ON SPACE. 2. IN HOME ALPU WE WILL ONLY BE ABLE TO BRING BACK SMALLER ITEMS THT FIT IN A FLAT RATE BOX. NOT FURNITURE OR ADDITIONAL LARGE LOTS. WE HAVE LIMITED SPACE IN THESE VEHICLES AND MOSTLY IT IS FILLED W SHIPPING WHICH TAKES PRIORITY. BUT IN THE EVENT YOU NEED ONE YOU CAN ASK THE NUMBER THAT IS ON THE INSTRUCTIONS FOR PICKUP AT THAT PARTICULAR SALE, THAT NEEDS TO BE DONE IMMEDIATELY AS SOON AS YOU KNOW YOU CANT PICKUP THE LONGER YOU WAIT THE LESS LIKELY THEY WILL HAVE ROOM TO KNOW. BUT THE PROCEDURE WOULD BE THE SAME, TO ASK FOR ALPU W SHIPPING POSSIBILITY OR W FORFEIT (SOME OF YOU WONT WANT TO PAY THE SHIPPING ON AN ITEM AND I GET IT) APPROVED LATE PICKUPS ARE NOT TO BE USED AS A WEEKLY TYPE PICKUP AUCTION THIS IS A ONCE IN A WHILE THING. FOR THOSE THAT TRULY NEED IT. AND AT ALL TIMES...IF AN ITEM IS BROKE DURING TRANSPORT WE ARE NOT LIABLE, THAT IS A FREE COURTESY TO YOU AND WE DONT MIND HELPING BUT WE ALSO DON'T WANT TO BE RESPONSIBLE FOR AN ITEM THAT WSN'T PICKED UP IN A NORMAL MANNER. IF THIS IS AN IN HOME ESTATE AUCTION: THIS MEANS A FEW THINGS THAT ARE DIFFERENT THAN OUR REGULAR WEEKLY ESTATE AUCTIONS AT THE WAREHOUSE. SUCH AS. THIS IS AN ACTUAL HOME: THIS MEANS WE WERE HIRED TO EMPTY THE HOME. SO WHEN A LOT SAYS ENTIRE CONTENTS OF THIS OR THAT, IT MEANS YOU ARE BIDDING ON IT AGREEING TO TAKE THE ENTIRE THING, THE GOOD WITH THE BAD. IT DOES NOT MEAN THAT YOU CAN LEAVE PART OF IT THERE, OR PUT IT IN THE CLIENTS TRASH, ETC. SOMETIMES THESE FOLKS ARE TURNING KEYS OVER TO THE NEW HOMEOWNERS THE VERY NEXT DAY. AND VERY NEARLY ALWAYS WE LOSE ACCESS TO IT AT THE END OF THAT PICKUP DAY STATED. WHICH LEADS ME TO PICKUP DAYS. IF YOU CLICK ON THE READ AUCTION DETAILS TAB IT ALWAYS SAYS THE PICKUP DAYS. AND ALMOST ALWAYS I WILL STATE THE PICKUP DAY HERE IN THE DESCRIPTION. THESE ITEMS AREN'T AVAILABLE FOR LATE PICK UPS NOR BRINGING THEM BACK TO THE WAREHOUSE FOR LATE PICKUPS. WE WOULD LOVE TO, BUT WE NEED YOU TO BE ABLE TO PICKUP DURING THE TIMES STATED. WHICH LEADS ME TO SHIPPING AND WAIT TIMES. WE ARE HAPPY TO BRING BACK SMALL THINGS FOR SHIPPING (NOT LATE PICKUP) I.E. COINS, JEWELRY, VERY SMALL ITEMS THAT CAN BE EASILY BE SHIPPED. IF YOU NEED BIGGER ITEMS TAKEN CARE OF ON THE BOTTOM OF EVERY INVOICE IS THE NUMBER OF A MOVER AND IF HE CAN'T HELP YOU, HE CAN PROBABLY GET YOU THE HELP YOU NEED FROM SOMEONE ELSE. WE WANT TO MINIMIZE WAIT TIMES THE BEST WE CAN... WHICH LEADS ME TO THAT...WE SAY WE WILL BRING SOME ITEMS OUT TO YOUR CAR, THAT IS NOT TRUE FOR EVERY CASE. WE WILL NOT BRING FURNITURE OUT, WE MAY ASK YOU TO COME IN IF IT IS A LARGE LOT OF ITEMS. I.E. ENTIRE CONTENTS OF CLOSET, SHELVES, TOOLS, ETC. WE ARE GOING TO TRY AND DELEGATE RESPONSIBILITIES TO THE RIGHT PEOPLE, IF ONE PERSON IS QUICKER TO GET THEM OUT FOR A LAMP RATHER THAN TAKING AN HOUR TO BRING YOU THE ENTIRE CONTENTS OF A ROOM THEN THATS WHAT WERE GOING TO DO. WE KNOW SOME HAVE HAD TO WAIT ON BUSY SALES AND COVID SUCKS, IT'S JUST WRETCHED FOR EVERYONE. SO WE APOLOGIZE GREATLY FOR ANY INCONVENIENCE BUT WE'RE TRYING EVERYTHING WE CAN TO MINIMIZE THE IMPACT. AND WITH THAT SAID, WE GET PEOPLE EVERY WEEK MADDER THAN HELL AT US FOR NOT HAVING WRAPPING....THERE'S NO FEASIBLE WAY WE COULD BRING AND EFFECTIVELY ANTICIPATE ENOUGH WRAPPING OR THE DESIRED PACKING FOR ANYONE AND EVERYONE FOR AN ENTIRE HOUSE AND IN THE TERMS AND CONDITIONS IT STATES FOR YOU TO BRING YOUR OWN HELP TO MOVE FURNITURE AND WRAPPING. PLEASE DON'T TAKE IT OUT ON MY GIRLS FOR NOT HAVING SOMETHING OR MOVING FURNITURE FOR YOU WHEN YOU AGREED TO MY TERMS AND CONDITIONS. (IF WE HAVE SOME THAT THE HOMEOWNER LEFT AROUND WE ARE MORE THAN HAPPY TO GIVE IT YOU IF ITS THERE, BUT BRING WHAT YOU NEED FOR THE PURCHASES YOU BOUGHT) FROM NOW ON WHEN YOU ANYONE DOES I AM GOING TO POINT THEM TO THIS PARAGRAPH. WHICH LEADS ME TO MY NEXT POINT. IF YOU ARE MEAN TOWARDS MY GIRLS IT WILL BE THE LAST TIME. THEY ARE KILLING THEMSELVES TO TRY AND DO GOOD AND RIGHT BY ALL INVOLVED AND IT'S PRETTY IMPRESSIVE THAT THEY CAN EMPTY A HOUSE IN A DAY. I'LL DEFEND THEM TO THE DEATH. HOWEVER IF I MAKE A MISTAKE WHICH IS POSSIBLE, BRING IT TO THEIR ATTENTION POINT OUT THE MISTAKE. THEY'LL POINT IT OUT TO ME AND IF I DID THEN I WILL FESS UP TO IT. I AM THOROUGHLY HUMAN AND THE OLDER I GET THE MORE I REALIZE IT. BUT REMEMBER WE DON'T TEST ITEMS, SO BID WHERE YOU FEEL COMFORTABLE KNOWING THAT THESE AUCTIONS ARE IN A LOT OF WAYS LIKE STORAGE AUCTIONS, THERE'S NO TELLING WHAT YOU MAY SEE OR NOT SEE. BUT IF YOU SIGN THE INVOICE, THAT'S THE END OF IT. DON'T EVEN BOTHER BRINGING IT TO OUR ATTENTION LATER ON. IF YOU WANT TO TAKE YOUR ITEMS AND NOT SIGN, ILL BLOCK AN BAN YOU, BECAUSE AT THAT POINT THAT'S JUST BEING PETTY. AND I WORK TOO HARD AND TOO LONG TO DEAL W PETTINESS. I FIGURE ON AVERAGE I WORK ANYWHERE BETWEEN 80-100 HOURS A WEEK. IF YOU WANNA BE A KAREN DO IT SOMEWHERE ELSE. IF YOU ARE SWEET TO US WE WILL BE SWEET TO YOU AND ADORE YOU AND CHERISH YOU LIKE YOU SHOULD BE. AND THAT LEADS ME TO MY LAST AND FINAL HOUSEKEEPING ISSUE..... PAYMENT: I REQUIRE A GOOD CREDIT CARD ON FILE IN HIBID TO CHARGE THE NIGHT OF. THE ONLY WAY TO GET THE ADDRESS IS TO RECEIVE IT THROUGH A PAID INVOICE (WHICH IS SENT OUT AFTER AUCTION ENDS). ONCE YOU REGISTER FOR AN AUCTION, THE CREIDT CARD CAN NOT BE CHANGED DURING THAT PERIOD (IT IS A HIBID FRAUD PREVENTION THING), IF YOU DO IT WILL UPDATE FOR THE NEXT AUCTION YOU REGISTER FOR BUT NOT THE CURRENT. IF YOU KNOW YOU HAVE AN ISSUE CONTACT ME TYLERGRACEAUCTIONS@GMAIL.COM (OR TYLERGRACEAUCTIONEER@GMAIL.COM I AM THE ONLY ONE THAT HAS ACCESS TO THE AUCTIONEER EMAIL IF YOU FEEL MORE COMFORTABLE) BUT I NEED THE CARD INFO THE NIGHT OF TO CLOSE IT OUT. FOR INSTANCE, A HOUSE CLOSES ON A FRIDAY, PICKUP IS ON A SATURDAY, AND WE OPEN AT 9 THE NEXT DAY AT THE OFFICE...PICKUP STARTS AT 10, WE DON'T HAVE TIME TO CHASE PEOPLE DOWN FOR PAYMENTS. SO WHERE IT SOUNDS RUDE AND HARD NOSED, WE HAVE TO KNOW THE AUCTION IS FUNDED AND THAT THE CONTENTS WILL BE EMPTIED THAT NEXT DAY. SO I WILL BE GETTING STRICTER WITH GOING TO THE BACK UP BIDDERS, BUT I WONT ALLOW YOU TO BID IF I HAVE TO GO TO A BACK UP BIDDER, IT'S A WASTE OFEVERYONES TIME INVOLVED TO DO SO. SIGNING FOR ITEMS. WHEN SIGNING YOUR INVOICE THIS IS THE TIME TO MENTION IF YOU ARE MISSING ANYTHING, AN ITEM IS SIGNIFICANTLY DIFFERENT THAN DESCRIBED. FOR INSTANCE I SAY SOENTHING IS WORKING AND IT IS NOT, SOMETHING IIS BLUE ITS BLACK, WHATEVER. IF THE PICTURE IS CORRECT AND THE TITLE IS WRONG, THE PICTURE STANDS. IF I ACCIDENTALLY ACCOMPANIED A PICTURE FROM ANOTHER LOT ITS OBVIOUSLY GOING TO BE WHAT THE INTENTION OF THE LISTING IS FOR. FOR EXAMPLE I LIST A LAVA LAMP, BUT THE NEXT LOT IS A TV AND I ACCIDENTALLY CAUGHT A PICTURE OF THE TV W A LAVA LAMP...YOU'RE BIDDING ON THE LAVA LAMP AND THEREFORE THE TV WONT BE INCLUDED. IN ALL CASES THE AUCTIONEER HAS FINAL SAY AND DECISION IN DISPUTE SETTLEMENTS. BUT IF YOU LEAVE THE PREMISES AND YOU LATER FIND AN ITEMS IS WAY NOT DESCRIBED CORRECTLY OR YOU ARE MISSING SOMETHING... I WON'T EVEN ENGAGE BECAUSE WE LOSE OUR ABILITY TO KNOW THE CHAIN OF CUSTODY OF THOSE ITEMS AFTER THEY LEAVE OUR PREMISES. BUT WILL DO OUR ABSOLUTE BEST TO HANDLE IT WHILE WE HAVE IT THERE!!! WITH ALL OF THAT SAID, MOST OF YALL HAVE BEEN WITH US FOR YEARS AND WE LOVE YOU DEARLY....MORE THAN WORDS CAN EXPRESS. WE'RE JUST TRYING TO MAKE THINGS GO SMOOTHLY. I INSTITUTED A LITTLE BIT DIFFERENT OF A PICKUP PROCESS AT THE AUCTION HOUSE THIS LAST WEEKEND AND IT WORKED GREAT, IM GOING TO SEE IF IT KEEPS WORKING THEN FILTER IT TO THE HOUSE SALES AND MAYBE WE CAN CUT DOWN THE WAIT TIMES!