Auction Terms & Conditions Terms & Conditions
PLEASE NOTE: Before bidding you must read and agree to the Terms and Conditions. When you register to bid and click to accept button you are entering into a legal and binding agreement with House 2 Home Auctions & Liquidations.
Here at House 2 Home Auctions & Liquidations, we spend time and effort to inspect and test all our products to make sure we provide a detailed report on the product condition to the best of our knowledge. We are proud to offer superior products at the least possible price because we believe that quality and affordability can actually go hand in hand.
REGISTRATION & IDENTIFICATION: At the time of registration, we collect information about you to verify who you are before you can bid. We collect credit card information to ensure that you are a qualified buyer. All bidders must be of legal age to bid.
PAYING FOR YOUR PURCHASES: There is no cost to register for an auction. A $1 usd charge will be billed during your first registration to ensure the card used is valid which will come off your card in a few days. Your credit card will not be charged unless you win and do not pay within the pick up period. When an auction closes, if you are the winner, you must attend during the allotted Pick up time frame where you may pay cash, Visa, Mastercard or Debit. If you do not pick up during the alotted time, we will charge your credit card with the winning bid amount, plus applicable Buyers Premium and taxes, and the frst days storage fee as stated in terms of auction.
BUYERS PREMIUM: Online Auctions are subject to a 15% Buyers Premium. A buyers premium is also known as buyers portion of commission is a fee added on to your bid amount. Be sure to factor the BP into your bids when bidding. For example if you bid $10, the BP is $1.50 additional so you are actual bidding $11.50. Taxes are applicable to the buyers premium.
REVIEWING YOUR BIDS: During an auction you can check the status of your bids at anytime. Note that no bids can be withdrawn after the auction for any reason. All items are sold as is, where is, with all faults with no guarantess that any item is fit for a particular use. We strongly recommend attending the previews if available on any and all auctions. All bids are legally binding and enforceable in Nova Scotia, Canada.
BIDDING NOTIFICATIONS: You can choose to be notified by e-mail during the auction if you have been outbid. Please note that outbid notifications are NOT sent out during the last two hours of the sale.
REMOVAL : All items are sold in place. Buyers are responsible to remove items in a good workmanlike manner. Onsite auctions may have specific removal terms regarding that sale. You must be bring any and all tools, equipment and labour required to disconnect and remove any items you purchase. Please plan ahead and come prepared. Any items not removed by the times shown will be deemed abandoned regardless of the price.
WINNING NOTIFICATION & INVOICING: Bidders are responsible for checking their bid history at the completion of auction. E-mail invoices are sent within 24 hours of the auction closing. Please check your spam folder for invoices. Stating that an email was not received does not absolve a winning bidder from the auction terms and conditions. By bidding, auction bidders agree to check their bid history when the auction closes to see if they had successful bids or not.
PICKUPS & REMOVALS: Dates and times for pickup will be sent to you along with your invoice. We do not ship abandoned items. Do not bid if you are unable to have your items picked up. Any item not picked up during the posted pickup times will be considered an abandoned item. If you are unable to pickup during the allotted pickup times, email us in advance and we try our best to accommodate you. Items are sold as is, where is, with all faults. If you abandon an item, your credit card will be charged for the purchase price of the item plus the cost to remove, transport and dispose the item.
CONDITIONS OF ITEMS SOLD & OUR ONLINE CATALOGUE: Our best efforts are made to represent all items accurately in descriptions and photographs; however, all items are ultimately sold on an 'as is, where is' basis, with all faults. We strongly encourage all bidders to personally verify the condition of each item during the scheduled preview times. No responsibility is assumed by House 2 Home Auctions & Liquidations or the seller for any errors or omissions. Prices referenced are MSRP (Manufacturers Suggested Retail prices) and can be discounted significantly on the open market so do your own due diligence in researching values.
PERSONAL & PROPERTY RISKS: We will not be liable for damage or injury to individuals or their property.
ADDITIONS & DELETIONS: We reserve the right to remove and/or add lots and/or items to the sale at any point during the auction.
BUYERS: The BUYER expressly agrees to release House 2 Home Auctions & Liquidations, the and Seller harmless from and against all claims, losses, expenses, damage or liability, directly or indirectly caused by or resulting from an act, including the negligent acts or omissions of House 2 Home Auctions & Liquidations., or anyone acting in his/her behalf in connection with or arising out of auction. All bidders/buyers must be of legal age.
RESERVE: If an item is being sold with a reserve, it will be clearly marked and identified. For items sold with a 'reserve', you will be required to pay a minimum amount in order to win the item.
SOFT CLOSE: Items close at regular intervals. To prevent a bidder from 'sniping', all bids made in the last minute of the auction will force an item to stay open for an additional 4 minutes. This will continue until all bidding has ceased.
STRATEGY: Bidding is similar to Ebay type auctions, we recommend that ALL BIDDERS put in their maximum bid when placing a bid online. This does not mean you will have to pay the amount you bid; you only pay one bid more than the next highest bid, and only up to your maximum bid. The software system will play out the bids as you would at a live auction and only uses the funds required to beat out the under-bidder at the prescribed bid increment.
CATALOGUE ERRORS & OMISSIONS: If a description does not match a picture in a lot, the description takes precedence. All items are sold on an 'as is, where is' basis, with all faults. In the event an item was listed in error or an item can't be located during pick up for any reason, the bidder agrees that their maximum recourse is a full refund of the item in question and that all other items bid on remain binding.
LIMITATION OF LIABILITY You expressly understand and agree that House 2 Home Auctions & Liquidations and it's Consignors shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service. By bidding you are acknowledging agreement with the terms above.
RETURNS: All goods (except item represented AS IS) purchased from House 2 Home Liquidations carry a 7-day warranty from the point of pickup from our location. Returns are accepted when the item/lot is not as described (defective, missing parts, incomplete or not authentic) AND the item is returned to us within that 7 day period in the original unused sold condition and with all of the packagings it was sold with.***All items must be pre-inspected by the customer before assembling – once an item is assembled, we are unable to offer assistance with returns or partial refunds. Returns will not be considered for items missing packaging or having minor cosmetic defects due to the nature of our business. Whenever possible we do our due diligence in inspecting the merchandise.
Customers will be required to demonstrate the issues or defects before any returns being approved.
In the interest of making the return process an efficient one, we ask that you have as much evidence, photo or video, available to accompany your return so that we may use this as a reference during the process.
House 2 Home Auctions & Liquidations may require the customer to leave the item with us for a period of time to test the item to verify the issue that is cause for return.
If you wish to return an item send an email to email@example.com.
DELIVERY: For the convenience of our customers, we provide local delivery services for the HRM area. This service is offered for small to medium-sized purchases. We ask that you contact us via email or through our website before bidding on any items to get a quote on delivery prices. The delivery fee will be a one-time flat fee depending on the region that you live in and it's taxed according to Nova Scotia harmonized sakes tax laws.
SHIPPING: Shipping within Canada is offered for won lots unless stated otherwise in the lot. The shipping rates apply. Shipping estimates can be offered after the item is won and the invoice is paid in full. If you have any questions feel free to contact us at firstname.lastname@example.org. We will try to help you navigate the shipping estimates as much as we can. Items paid in full for shipping will be shipped within 3 days after payment.
You are purchasing retailer returns, overstock items, etc. - these items may not be in perfect retail condition. Some may not be in original packaging, missing screws, have slight dings, scuffs etc. We'll make every attempt to note such items but please be aware of what you are purchasing.
Do not bid or participate in Auctions unless you agree to all of these terms.
Due to the recent rise of Covid-19 cases in the Halifax Regional Municipality, House 2 Home Auctions & Liquidations are implementing stricter regulations on our pickup procedures.
Currently, we are limiting the number of people allowed in our pickup locations to three.
Please note that these procedures are subject to change.
We ask that when visiting one of our locations that you adhere to the following procedures:
Wear a mask. (For those customers who cannot do so please read below).
Please remain seated in your car until one of our staff approaches you.
Email us at email@example.com to book a pickup appointment. All pick-ups are done with prior appointments only.
Social Distance. Stay 2 meters (6 feet) away from other people.
Follow direction from our staff.
If you have COVID-19 related symptoms(fever, cough or difficulty breathing), or even mild symptoms, we ask you to stay home to avoid spreading the illness to others.
House 2 Home Auctions & Liquidations
Info@house2homeauctions.com | (506) 897-3466
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