All sales are final there is a 15% BP any items are described to the best of our ability and you may call to arrange viewing of any items in our sale. Any gold over $1000 dollars must be paid by check or there will be a 20 buisness day hold before we can ship unless you pick up in person and sign confirming pick up. Due to potential fradulent chargebacks. I know that is an inconvenience but we have to protect our consignors. As well as we want to provide top quality service to all of our bidders. Again all items sold as is with no expectation of refund, unless we make a mistake in the listing, and Miss describe something. Also and item being larger or smaller the. Expected is not considered mis labeled also there is No cancellation of bids so once a bid is placed we can not cancel bids. So please be sure the item you are bidding on is the item you would like to purchase.