General Shipping Policy
All items must be shipped — local pickup is not available. We ship nationwide to the 48 contiguous United States only.
After the auction ends, your shipping cost will be calculated and added to your invoice based on:
Package size
Package weight
Delivery destination
Combined shipping will be applied whenever reasonably possible in order to reduce your overall shipping cost.
Orders are typically shipped within 72 business hours after full payment (including shipping and handling) has been received and successfully processed.
Payment & Billing
The card on file will be charged the night of the auction for the hammer price and buyer’s premium on all items you have won.
A second charge will be processed after shipping costs have been calculated and added to your invoice.
Both charges (items and shipping) will appear as separate transactions on your statement.
Payment for all charges, including shipping and handling, must be received in full before any items will be shipped.
Failure to pay the full balance within 2 days of the auction close may result in forfeiture of your items and any payments already made, at our sole discretion.
Shipping Address Responsibility
Your items will be shipped to the shipping address on file with your account at the time the shipping label is created.
You are solely responsible for ensuring that your address and contact information are accurate and up to date. We are not responsible for:
Delays
Misdelivery
Lost packages
Additional shipping or reshipment costs
caused by incorrect, incomplete, or outdated address information provided by you.
Shipping Costs
Shipping costs are based on actual carrier rates, not a flat fee. Most shipments range approximately from $9.50 – $11.30, but shipping may be higher for large, oversized, or heavy orders, or for multi-box shipments.
Shipping charges will be itemized on your invoice and are non-negotiable once the label has been purchased.
Handling & Packaging
A handling and packaging fee may be applied to cover materials, labor, and related costs.
We use commercial-grade packing materials and reasonable packing methods to promote safe delivery; however:
Some items may not be shipped in their original boxes.
We do not guarantee the condition or appearance of any product packaging, retail box, or outer carton. Our warranty, if any, relates to the item itself, not the packaging.
Shipping Carriers
We ship using the most cost-effective and reliable methods available from:
UPS
FedEx
USPS
The carrier and shipping service are selected at our sole discretion in order to balance cost, speed, and protection of the shipment. Specific carrier or service requests may not be accommodated.
Insurance & Claims (Damaged or Lost Shipments)
All shipments are insured for the full invoice value of the items, excluding shipping, handling, and buyer’s premium where applicable.
If an item arrives damaged or is lost in transit:
You must notify us within 3 business days of the stated delivery date or of discovering the damage.
You must retain all packaging materials and provide any photos, documentation, or cooperation reasonably requested to process an insurance claim.
Upon confirmation of a valid claim and subject to carrier/insurer approval, our sole obligation will be, at our discretion, to:
Refund the purchase price of the affected item(s) or
Provide a replacement item (if available) of similar kind and value.
Shipping & Handling Are Non-Refundable
In all cases, including but not limited to damaged items, lost items, misdelivery, or carrier error, shipping and handling charges are non-refundable. Any refund or credit issued will apply only to the item price (and applicable taxes on that item), not to shipping, handling, or other service fees.
Sale will close at 7pm. If there was a mistake the auction will open back up and close at 7pm.