Return Policy Guidelines of KR. Brooks Auctions. All guns and accessories must be clearly marked in the listing as No Return or the guns and accessories will have a return policy of three (3) calendar days from the day the item(s) are received by the buyer or delivered to the FFL acting for the buyer. The item may be returned for any reason, but the buyer must notify the seller within the three (3) calendar day inspection period. The buyer must start the return within the next three (3) calendar days to receive a complete refund, less all shipping, transaction fees and FFL charges. Once the firearm has been received by the seller and inspected, the seller will take 3 days also for inspection then a prompt refund within 13 days of receipt. Shipping from the buyer must be started and received by the seller within 12 days of the original return date. The return shipping must be of equal shipping level, including insurance i.e.... Priority, Express, Blue Label etc. The return item MUST be in the same condition as when shipped to the buyer. This is an inspection period only, a gun is not to be fired or disassembled. Sellers written permission is required to allow the buyer to take down a takedown model during the inspection period. Upon the receipt and inspection of the returned gun, the seller agrees to issue a prompt refund after the seller has 3 days to inspect gun and complete the transaction in a total of 13 days. Return fee's for the buyer are, FFL charge $30.00, Handling $30.00 and buyer assumes all shipping charges.
The shipper of the gun or gun part who does not purchase insurance accepts the risk of damage or loss, be it the seller shipping initially or the buyer returning.
The firearms we sell are used and in good condition however bidders that bid automatic agree if they win a firearm upon their acceptance of firearm the winner must have their gun smith do a safety firearm check before firing and make sure the winner is firing the correct ammo for that firearm.
In the event a firearm or other purchase arrives damaged in shipping, the shipper and receiver must cooperate to file a damage claim with the carrier. Typically, the firearm and packing is inspected at the receivers address. However, the shipper is responsible to file the claim. No action should be taken until the carrier has instructed on how to proceed. Neither shipper nor receiver will impede the claim. Refunds are not contingent upon the claim. In the event the buyer receives a damaged firearm, the seller will not wait for the claim to be processed to issue the buyer a full refund. In the event the firearm is damaged when a buyer is returning a firearm to the seller they will need to proceed with the claim for their refund. If no insurance by the buyer the buyer accepts the lost and will have to file a claim with the shipper.
When the buyer wins he or she will then assume all risk and full responsibility of the lot purchased once ownership has changed. KRB recommends that buyers arrange insurance for all items immediately upon becoming the highest bidder. BUYER?S PREMIUM: A buyers premium will be added to all successful bids and is payable by the buyer as part of the total purchase cost. Base buyers premium (phone, live in-person and in-house absentee) of 14% applies to phone and direct absentee bidding. This is the lowest buyers premium offered, and all bids must be submitted at least 24 hours prior to auction time. A discount is offered for cash, check, wire, and money order payments. Buyers premium for bidding through all online platforms (including www.GUNAUCTIONEERS.COM) is 14% .A No Split payment methods (cash/credit) . Buyers premium is non-negotiable. : KRB makes every effort to accurately describe all items offered in its sales. The descriptions and condition reports carry NO guarantee .Manufacturer, model, caliber, serial numbers, barrel length, special features, major restoration, modification, counterfeits, reproductions or major fabrications are disclosed with no guarantee. CONDITION DISCREPANCIES: It is the bidder?s responsibility (present, online, or absentee bidders) to determine by inspection by themselves (or a hired professional) the exact condition of each firearm before actually firing after the winner receives firearm.. KRB makes every effort to follow. Condition reports are the opinion of KRB and represent NO professional guarantee. BIDDERS RESPONSIBILITIES: It is the bidder?s responsibility to initiate contact with KRB in request for additional information regarding the items. Submit all questions regarding upcoming auction items at least 48 hours prior to the date of auction. KRB will make every effort to answer all submitted questions in a timely manner. again upon receipt. Any discrepancies must be noted prior to ITEM leaving the facility. If bidding via absentee or online, then it is the bidders responsibility to examine the lot immediately upon receipt. If a major discrepancy should be discovered, it is the buyers responsibility to contact us immediately. KRB will not be held responsible for typographical errors or errors of omission. THERE ARE NO GUARANTEE’S covering ammunition's., Guns not picked up after auction close of 30 days will be resold at next auction and no refund, Winners are required to have firearm inspected upon arrival to the FFL for all safe standards and winner can return firearm to auction house using our 3 day return policy however we require a phone call to 978-667-4149 asap for returns.