Terms and Conditions – By registering for this auction you accept and agree to these terms and conditions.
If this is your first time bidding in our auction, or you’re bidding every other week, here is some important information every auction addict should know when bidding in our auction.
Payments: Immediately after the closing of each auction we will process your payment method on file for any lots you have won. This will include a 16% buyer’s premium and state sales tax. You will receive a confirmation email with a copy of your paid invoice. If you are a cash buyer you will receive an invoice with a balance due. Your invoice will come from: noreply@mail.auctionflex.com If you do not receive an invoice, please check your junk/spam folder.
HiBid gives you the option to store multiple cards in your profile. When registering for each auction you can select the card you would like charged registering for the auction.
Cash Buyers: If you prefer to pay cash, please notify us in advance so we do not attempt to charge your card. You can email us at csmtpleasant@atxauctions.com or use the contact auctioneer function in any lot. Please contact before auction day to be a cash buyer.
If you elect to pay cash and do not make the payment or pick up your item within the allotted pick-up times, your card on file will be charged on the last day of the scheduled pickups. Any misuse of the cash buyer payment option will result in the inability to be a cash buyer.
For any cards that fail to process we will send an invoice that can be paid online or in person. Your invoice will come from: noreply@mail.auctionflex.com If you do not receive an invoice, please check your junk/spam folder.
Pickups and Shipping: Items cannot be paid for or picked up until the auction is complete in its entirety. Once the auction has completed, and the invoices have been created you will receive an emailed copy of your invoice and a text message indicating that you are a winning bidder. You will receive this email and text typically one hour after the auction has concluded.
We have the following schedule for pickups for each auction. The Friday, Saturday, and Monday following the auction 10AM-3PM. If you need to schedule a different pickup time please email us at csmtpleasant@atxauctions.com If there is no communication about winnings items will be relisted after the next Friday following the auction.
All items that are not picked up by the following Friday at 3:00 PM will be considered abandoned and are subject to disposal unless other arrangements have been made. A refund will NOT be issued for abandoned items. Any item NOT picked up after 7 days of the close of the auction will be disposed of and no refund will be given. You may make arrangements by emailing csmtpleasant@atxauctions.com or by calling 989-824-2247.
We are located at 1600 N. Mission St. Unit B Mt. Pleasant, MI 48858.
We are in a blue and white building that is shared with another business. Please do not block bay doors, but please park in front of the "B" side of the building. There is a check in sign on one bay door and the lobby is located at the back up the building for check-ins.
We are now offering shipping
Shipping is NOT offered on all items. Shipping is determined by lot. If the lot is shippable it will say (Shipping Available) on the lot in the catalog under the time left until close. If your lot is eligible for shipping and you require shipping. We ship with all services UPS, USPS, FedEx. We will use the cheapest shipping method possible to ship your items. IF THE SHIPPING COST IS HIGHER THAN EXPECTED YOU WILL NOT BE REFUNDED FOR YOUR PURCHASE IF YOU CHOOSE TO NOT PAY FOR THE SHIPPING.
ATX Auctions Mt. Pleasant, MI is not responsible for removal. We will assist in transporting your items from inside of the auction house to your vehicle. Due to insurance policies, ATX Auctions Mt. Pleasant, MI employees cannot assist in strapping down or securing items that are transported on the outside of the vehicle.
Item Conditions: We do not have control over what inventory is sent to us. Our staff does their best to inspect each item and verify its condition. The second photo in the listing is a condition photo. The condition photo will indicate what condition of the item, or the packaging it is in. Not all items can be visually inspected so we do test products for functionality when we are able to do so.
Returns and Refunds: At ATX Auctions we stand by our products. We understand that mistakes happen. Our staff from time to time will miss an important detail when inspecting items. Bid with confidence. We take accountability when we make an error. In the unfortunate circumstance that we do make an error in the listing, we will replace when able and refund when necessary. All items have a 3-day guarantee against misrepresentation or manufacturer defects. Due to this being an auction, we do not return or refund for any other reason. Please ensure that the items you are bidding on are the right size, color, shape, and model you are looking for.