Email Us at team@usedtwo.com with any questions or concerns Terms and Conditions 1. This is an Online Auction ONLY 2. SHIPPING/PICKUP We do not provide shipping services. However, clients may utilize our local UPS shipping service for item pickup, packing, and shipping. Important Notice: Items must be scheduled for pickup no later than 9 AM on the Friday following the auction's conclusion. UPS will collect items on the Friday following the auction's close, provided all required documentation has been submitted. Documentation Requirements: A photograph of the signed invoice. A photograph of the driver's license with matching address. Both documents must be emailed prior to the release of items for shipping to team@usedtwo.com and The UPS Store at store5681@theupsstore.com. Failure to provide the required documentation will result in the items not being released, invoices not being refunded, and forfeiture of the items. Packing services are provided exclusively by UPS. Clients are required to utilize our designated local UPS Store for pickup, packing, and shipping services. Prepaid shipping labels are not accepted. A copy of the invoice and a shipping address matching the address on file with Hibid must be submitted to The UPS Store before items can be released for shipping and packing. For out-of-state clients and those purchasing jewelry, gold, silver, or other items at our discretion, additional requirements apply: 1. A copy of the invoice and a shipping address matching the Hibid address must be submitted to The UPS Store. 2. A valid driver's license (photo or scan) with an address matching the Hibid address must be provided. 3. The paid invoice (attached to the winning bidder email) must be signed, photographed/scanned, and emailed back to us. Release of items to UPS pickup is contingent upon receipt of all required documents. To schedule a pickup time and date, please email team@usedtwo.com, specifying that items should be collected from UsedTwo Auctions, 7313 Grove Road Unit G, Frederick MD 21704. Contact information for The UPS Store is as follows: Your Team at The UPS Store 5257 Buckeystown Pike Frederick, MD 21704 Phone: 301-620-8825 Fax: 301-620-8821 Website: https://www.theupsstore.com/5681 Email: store5681@theupsstore.com 3. The buyer's premium is  with MD Sales Tax of 6%. 4. The credit card used to register on Hibid will be charged immediately following the close of the sale. **Please note that UsedTwo does not retain your credit information. It is secured by Hibid only. We do not have access to change any of your Hibid Account settings including your payment options, payment preferences and credit card information. This is secured by Hibid only and will require you to update your settings in your Hibid Account. 5. If the payment does not go through the buyer is expected to pay at pick-up. We accept cards and cash. AN ADDITIONAL 3% PROCESSING FEE WILL BE CHARGED WHEN PAYING WITH A CARD AT PICKUP. If your credit card was declined you have until Thursday Pickup to pay your invoice or the sale will be canceled and items put back up for sale. Nonpaying Bidders could be permanently banned from future auctions. 6. Sales and Use Tax ID Number must be submitted BEFORE THE CLOSE OF THE AUCTION. THE TAX ID NUMBER CANNOT BE APPLIED AFTER THE CLOSE OF THE AUCTION. 7. All Items are "As Is" with all faults. All descriptions are believed accurate but not warranted. We do not guarantee the grade, authenticity, condition, or operation of any item sold. 8. ONCE YOU PLACE A BID IT IS FINAL. By placing a bid, the bidder agrees that they have examined the items to their satisfaction in person or online. You assume responsibility for the condition of the item when you placed the bid and waive the right to inspect the item in person if you did not come to inspect the item before bidding. 9. ALL ITEMS MUST BE RETRIEVED WITHIN THE PICKUP WINDOWS. Items not picked up, will NOT be held after the pickup windows end .- the following Thursday 10AM - 6 PM after the auction closes. ITEMS UNCLAIMED WILL BECOME PROPERTY OF USEDTWO 10. Winning Bidders MUST be able to load and haul their items. We may or may not be able to supply help. 11.UsedTwo Auctions is powered by Stress Free Solutions. Any reference to UsedTwo is considered a reference to Stress Free Solutions. 12. Pickup Day is always the Thursday, after the close of each auction. Any pickups outside of the normal Thursday must be communicated before the close of the auction. If we have not received prior communication at auction close, we will contact buyers of any invoices that have not been picked up on Tusday, following Thursday pickup day. Any items remaining after the close of business on the Thursday following pickup day, will be forfeited, without refund, unless arrangements have been discussed with and approved by the auction manager. 13. UsedTtwo Auction reserves the right to ban bidders and cancel existing bids at any time. Bidders with negative Hibid scores, those who fail to comply with our terms and conditions, or individuals who are disrespectful to auction staff or other participants may be banned. Registration for this auction signifies the bidder's agreement to all terms and conditions stated herein. Email Us at team@usedtwo.com with any questions or concerns Location UsedTwo Auctions 7313 Grove Rd Warehouse Unit G (301) 685-5677